All Systems Operational

Auth API Operational
Pay Admin Operational
Partner API Operational
Wallet Creation Operational
Disbursements Operational
Card Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned System Maintenance Mar 25, 2026 04:00-04:43 CDT

Branch will be performing a planned system maintenance during this time. Services will be interrupted, and will resume regular functionality once the maintenance completes. Any customers using PDQ will be processed starting at 5:45 AM Central to avoid impact from the scheduled maintenance.
Posted on Feb 09, 2026 - 16:46 CST
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
KYC related issues
Resolved - This incident has been resolved.
Mar 12, 17:22 CDT
Identified - Branch's KYC vendor is having intermittent failures. Support has been contacted.
Mar 12, 17:14 CDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Incident with disbursements
Resolved - This incident has been resolved.
Mar 5, 11:36 CST
Investigating - We are aware of an ongoing issue and we are investigating.
Mar 5, 11:25 CST
Mar 4, 2026
Potential issue with disbursements
Resolved - For a period of time, errors were returned for disbursement requests, though they were processed correctly.
Mar 4, 18:22 CST
Investigating - Disbursements are impacted by a system issue. Branch Engineers are investigating.
Mar 4, 17:57 CST
Mar 3, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage